About

Who We Are

RCS Telecommunications was created in 2013 through the merger of Queensland Communications and Networking (QCN) and Radio Communications Solutions (RCS). The Merged entity brings together communications networking, managed services and support skills with radio design, implementation and support capabilities. The organisation has a significant regional presence in Queensland with offices in Dalby, Mackay, Moranbah and Brisbane.

What We Do

RCS Telecommunications is a leading Queensland based company providing fixed and wireless voice and data services.

The company provides a complete end to end service that covers design, implementation, sales and support. A key offering is the provision of managed services that includes 24×7 support and all service management components as defined within the ITIL framework.

Remote and Geographically difficult locations are a speciality of the company through our radio expertise and localised presence in regional Queensland. RCS Telecommunications has recently been granted a telecommunications carrier licence which assists us in providing services to areas which have little or no communications infrastructure.

Our Vision

RCS Telecommunications aim is to be a strategic partner with our customers. We recognise that communication services are a strategic tool used by innovative companies to achieve business objectives such as productivity improvements and cost reductions.

The culture of RCS Telecommunications people is centred on the delivery of required business outcomes for our clients. This culture is fostered and encouraged through all aspects of our business especially that of service delivery and support activities.

“To be recognised as a superior service delivery and support organisation that delivers exceptional business outcomes for our clients in both simple and complex environments.”

Our Capability

RCS Telecommunications has 35 years of radio and wireless equipment sales, service and support experience. The movement of two-way radio technology to digital based platforms has allowed RCST expertise in IP networking to add significant value to our customers by providing a fully integrated solution for all their communication needs.

RCS Telecommunications maintains a multi-disciplined team of IT Communications architects and engineers, project managers and support personnel focussed on the delivery of business outcomes for our customers.

We have a solid methodology for service provision as follows:
• Network design based on the best practice processes
• Lab testing of solutions prior to implementation
• Detailed and rigorous project management
• Quality controlled installation, commissioning and documentation
• Serviced Management support based on the ITIL model

Our Values

Safety
RCS Telecommunications is committed to the safety of our staff and others and all our actions have this as a key commitment

Partnership
RCS Telecommunications values our customer as a partner and recognises that the way to create value to assist our customers in delivering their business objectives

Integrity
Say what we will do and do what we say we will do.

Respect
Treat all people with respect and dignity.

Innovation
RCS Telecommunications encourages innovation and the courage to lead change in our people. We recognise that this will deliver benefits to our customers and us.

Our Markets

• Mining
• Oil & Gas
• Utilities

• Construction
• Transport
• Government

Our People

RCS Telecommunications has over 80 employees located throughout Queensland and we maintain fully staffed offices.

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